1.0Couriers Go Greenhttps://www.green-courier.eu/tourniss_r8dsokn1https://www.green-courier.eu/index.php/author/tourniss_r8dsokn1/rich600338<blockquote class="wp-embedded-content" data-secret="t4IIMqsV9s"><a href="https://www.green-courier.eu/index.php/lesson/1356/">Questionnaire survey and interviews</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.green-courier.eu/index.php/lesson/1356/embed/#?secret=t4IIMqsV9s" width="600" height="338" title="“Questionnaire survey and interviews” — Couriers Go Green" data-secret="t4IIMqsV9s" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://www.green-courier.eu/wp-includes/js/wp-embed.min.js </script> Questionnaire survey and interviews Questionnaire survey methodology The questionnaire was addressed to two groups of stakeholders, i.e.: Main target group, namely courier, postal and delivery services and public authorities responsible for policy making and management Secondary target group, namely transport & logistics as well as climate and environmental strategy consultants, research institutions and other relevant organisations The questionnaire survey contained questions to both target groups aiming at the following objectives: Collection of information on the stakeholder organisations Assessment of the level of awareness and knowledge regarding the current EU and national policy framework on the green transition of transport & logistics Assessment of the significance of the above-mentioned policies for the green transition of transport & logistics, according to the stakeholders’ view Collection of information on the implementation of sustainability management systems and relevant certifications, as well as other actions, initiatives and networks for green transition Assessment of the significance of specific obstacles towards the green transition of a courier/postal/delivery service organization, according to stakeholders’ view Assessment of the significance of specific priorities towards the green transition of a courier/postal/delivery service organization Furthermore, a set of questions was exclusively addressed to the main target group aiming at the following objectives: Collection of information by the main target group on the following: green transition strategies; training schemes for “green” skills to employees; schemes for the certification of employees’ “green” skills Assessment of the significance of each of the above, if planned or implemented, regarding the impact on the organisations’ sustainable and efficient operations, according to the stakeholders’ view Assessment of the extend that each of the above, if planned or implemented, covers specific priorities towards the green transition of a courier/postal/delivery service organization The questionnaires were developed in English and translated to Hungarian, Romanian and Greek. The survey was conducted on-line using electronic forms (google forms) and via e-mail. A total of 43 filled-in questionnaires were collected with the target amount being 40 questionnaires. The questionnaire form is presented in Annex 1. The questionnaire results are presented in sub-section 4.3.   Interview methodology The interview was addressed mainly to the main target group of stakeholders, i.e. different types of courier, postal and delivery services and public authorities responsible for policy making and management. The interview form is based on the questionnaire form, while more information was asked regarding specific questions of the questionnaire. The additional questions covered the following: Collection of information on EU and national policy frameworks on the green transition of transport & logistics Description of challenges towards the implementation of the green transition policy (e.g. institutional barriers, maturity and readiness etc.) Collection of information on the organisation’s green transition strategy, if planned or implemented, the way it was derived and the significance of its impact on its sustainable and efficient operations Collection of information on employee training/certification schemes, if planned or implemented, and the significance of their impact on its sustainable and efficient operations Description of any other actions, initiatives and networks for green transition Description of obstacles for the organisation’s green transition, priorities/measures to address them and impact of these priorities/measures Collection of information regarding the coverage of the priorities for green transition by the organisation’s strategy and employee training/certification scheme, if planned or implemented Sharing success stories regarding your organization’s activities towards green transition   Questionnaire and interview results A total of 43 successfully completed forms were collected in the period 26/02/2023-03/04/2023, out of which 16 interviews (with embedded questionnaire) and 27 questionnaires (Figure 1). The headquarters of the organisations of participants are located in Cyprus, Greece, Hungary, Spain and the UK. Figure 1: Distribution of completed surveys by survey type (source: Own elaboration) More than 1/3 of the participating organisations correspond to the main target group, i.e. 7 courier services, 1 postal service, 6 delivery services and 2 public authorities. Research units from Universities and consultants represent the majority of the remaining organisation (Figure 2). The rest of the participating organisations represent the following sectors: Shipping agencies Industry Information and Communication Technologies (ICT) Manufacturers, including companies that manage perishable goods Pharmaceuticals Supermarket chains Figure 2: Distribution of participating organisations by type (source: Own elaboration) The participating organisations were categorized according to the size of their enterprise, based on the Eurostat Glossary. The results are presented in Figure 3. Almost 2/3 of the enterprises are large or medium-sized. As expected from the type of organisations, most of them are private, for-profit companies. Public organisations are mainly public authorities and the University research units (Figure 4). Figure 3: Distribution of participating organisations by enterprise size (according to Eurostat Glossary) (source: Own elaboration) Figure 4: Distribution of participating organisations by sector (source: Own elaboration) The main activity of ¾ of the participating organisations is international, either in EU or the world, and the main activity of the remaining ¼ is almost equally distributed between the local and national range (Figure 5). More specifically, the activity of 9 out of 14 courier, postal and delivey service organisations is international. Figure 5: Geographic range of participating organisations’ activity (source: Own elaboration) Almost ¾ of the representatives of participating organisations state that they have a general knowledge of the EU policy on the green transition of transport & logistics, while only 6 representatives declare that they are fully informed. Similarly, almost ¾ of the participants declare that they are aware of a national policy framework on the green transition of transport & logistics. Respondents have commented on the Greek national policy, mentioning the relevant commitments to promote sustainable transport and reduce greenhouse gas emissions in the transportation sector. For example, in 2019 (FEK Β΄4893/31.12.2019), the Greek Ministry of Environment and Energy released the National Energy and Climate Plan (NECP), which includes targets for reducing greenhouse gas emissions from the transportation sector. The plan aims to increase the share of electric vehicles in the national fleet and to promote the use of alternative fuels such as natural gas and hydrogen. Further legislatives measures on electromobility were included in the law forhttp://www.green-courier.eu/wp-content/uploads/2024/04/Picture1-4-1024x615.png