Couriers Go Green

6. Big data and information sharing applications for urban logistics

Module   C. Operation 
Topic   6. Big data and information sharing applications for urban logistics 
Aim  
  • Analysis of main concepts and considerations related to big data and information sharing.  
  • Presentation of common practice in the implementation of big data collection, management and sharing to enhance urban logistics. 
  • Provision and discussion of examples from the use of (big) data sharing in courier/postal/delivery transport operations.  
Learning outcomes  
  • Awareness of the role and potential of big data and information sharing to city logistics and urban freight transportation. 
  • Increased understanding of requirements and challenges for the use of big data and information sharing options to support informed decision making. 
  • Critical analysis of current practice and trends. 

 

 

Quizz: Module C - Topic 1

1 / 10

According to the text, which of the following is NOT listed as a characteristic of the big data-driven future of transportation?

2 / 10

Which emerging technology integration is enabled by seamless data sharing across providers?

3 / 10

How can big data help enhance transportation equity?

4 / 10

What is a key use of big data for improving urban planning?

5 / 10

Which mode of transportation benefits from real-time driver-passenger matching enabled by big data?

6 / 10

What type of data is used for real-time route optimization in navigation apps?

7 / 10

Which technology allows travelers to switch between mobile carriers digitally without changing physical SIM cards?

8 / 10

As of 2023, what is the estimated global smartphone penetration rate?

9 / 10

Which of the following is NOT listed as one of the mobility players in world cities?

10 / 10

How many megacities (dense metro areas with over 10 million people) are projected to exist by 2030?

Your score is

The average score is 30%

0%

 

7.1 Greening courier/postal/delivery services: Transport operations

Module   C. Operation 
Topic   7.1 Greening courier/postal/delivery services: Transport operations 
Aim  
  • Presentation of different methods and approaches to achieve the greening of courier/postal/delivery transport operations.  
  • Analysis of potential impacts on the effectiveness, efficiency and sustainability of transport operations by different methods. 
Learning outcomes  
  • In depth knowledge of an array of alternatives for the greening of different transport operations.  
  • Understanding of practical issues and concerns for the application of green transport operations. 

Transport services are trying to become more and more environmentally friendly. The methods used vary depending on their objectives, the size of the companies as well as the requirement of each region. Below will be presented some of the methods used by delivery, courier, and post companies.

Crowdsourced as a method of reducing unnecessary routes.

A widespread delivery service is that of food delivery. Some online food delivery companies, try to effectively connect costumers with a broad selection of restaurants by utilizing a crowdsourced fleet of couriers. That is something that every courier service company tries to achieve. The objective is to match each courier with as many orders as possible and yet, keep the delivery service fast, reliable, and environmentally friendly.

The main strategy is batching orders allowing couriers to handle multiple pickups and deliveries in a single route.

The best way for companies to achieve such objectives is to integrate route planning software like Artificial Intelligence (AI). By using that kind of technology, couriers have access to real-time traffic condition to determine the most efficient routes for couriers to ensure that multiple deliveries can be conducted as quick and as possible in the most effective sequence. Route optimisation software allows businesses to plan multi-stop deliveries calculating the shortest route and the most efficient order. This kind of technology helps companies reduce the time and the resources spent on each delivery. This minimizes a lot the carbon footprint by reducing unnecessary routes and also makes the delivery process more sustainable and cost-effective.

As mentioned above, crowdsourcing seems to be a smart solution for courier companies. Crowdsourcing encompasses various transportation methods, and it relates to collaboration between delivery companies and everyday citizens. These methods include personal vehicles, and public transport as well. Sometimes in this kind of delivery management, crowdsourced couriers are natural persons that deliver parcels as a secondary activity as they travel from one place to another. One type of crowdsourcing delivery can be achieved through the use of car instead of motorbikes as there is need. In many cases, the use of the car may seem more harmful to the environment than the use of a motorbike. According to one study, there are exceptions, as the limited capacity of a motorcycle forces the driver to make many more routes than they would in a car, and ultimately consumes more time burning fuel on the way.

Another way recommended is leveraging taxis, daily bus lines or railway lines for crowdsourced delivery. In this case courier companies allow couriers to travel with a bus across different zones, when possible, using a single ticket. By choosing to deliver packages this way, delivery businesses cutting down on pollution and traffic by using transport that already exists. This approach shows an effective way to improve how packages get delivered in big cities, proving that we can find smarter, more sustainable ways to solve the challenges of getting packages to their final destination.

Green Vehicles like Electric Vehicles and drones as an environmentally friendly and efficient solution

Another method for greening courier/postal/delivery services suggested is transportation via electric vehicles. The transition towards environmentally friendly urban logistics is becoming a priority worldwide. Electric Vehicles (EVs) and drones are becoming a key player in making delivery, courier and postal logistic more efficient and environmental friendly. Interest in EVs has existed since the 1970s, when the problems of air quality, global warming, and oil dependence began to emerge. They offer a significant advantage by reducing local pollution of carbon monoxide, nitrogen oxides and particulate matter. The integration of EVs into the existing fleets of delivery vehicles promises not only to alleviate the environmental burden but also to meet the growing demand for efficient urban freight transportation. This makes them a compelling choice for urban logistic and for e-commerce deliveries, where there is a dramatic increase in volume in recent years and especially after Covid-19.

The primary goal of existing courier companies should focus on enriching their current fleet with electric vehicles. This process needs to be carried out with careful planning so that the cost of electric vehicles can be quickly recouped, allowing for their multiplication. Undoubtedly, the purchase cost of such vehicles, as well as their charging procedure, is significant. Therefore, it is essential that the planning is such that companies can fully utilize these vehicles, employing them on routes that can support their charging need, ultimately allowing companies to profit and continuously strengthen their fleet. It’s important to note that this method should also be applied to cold chain logistics, as it is a type of transportation service that significantly contributes to environmental pollution due to its substantial gas emissions.

electric van

As for drones, they surely are a promising solution of reducing road traffic and deal with last-mile delivery challenges.

Using an example cited in the literature by Boysen et al., drones can be utilized in the final stage of delivery. One innovative approach involves using trucks as mobile distribution centres from which drones take off for the delivery of packages to their destination and then return. This practise offers several advantages:

  • Reducing delivery costs by streamlining the delivery process and minimizing the need for traditional delivery methods.
  • Avoids traffic congestion, enabling quicker delivery times and reducing delays caused by road traffic.
  • Easily reaches remote or difficult-to-access areas, where traditional delivery vehicles might struggle to deliver.
  • Is environmentally friendly, as drones can operate minimal environmental impact compare
  • d to conventional vehicles, contributing to lower carbon emissions and less pollution.

advantages of drone delivery

On-Demand Delivery

On-Demand Delivery (ODD) is a smart move for companies that significantly benefits both business’s environmental footprint and costumer satisfaction. Unsuccessful deliveries increase companies’ carbon footprint due to the extra trips made and also generate added costs. By implementing ODD method, companies enable a more efficient delivery process that aligns with their sustainability goals and enhances the overall costumer experience.

Here are some key advantages of offering ODD:

  • Flexibility in Delivery: Costumers have the opportunity to decide the exact time and place for their deliveries. This flexibility reduces a lot the case of failed deliveries.
  • Customized Delivery Options:
    • Neighbour’s place: Costumers are able to choose to have their parcels safely left with a neighbour, ensuring their items are received even in their absence.
    • Parcel Lockers: Utilizing secure parcel lockers means costumers can pick up their items at their convenience without worrying about being home for the delivery.
    • Alternate Address: Offering the option to deliver to an alternate address, such as a workplace, guarantees that customers receive their packages on the first attempt.
  • Enhanced Customer Loyalty: By providing an ODD service, you not only meet but exceed costumer expectations, fostering a stronger connection and loyalty to your brand.
  • Reduced Carbon Footprint: Successful first – time deliveries mean fewer trips, directly lowering your business’s carbon emission supporting sustainability efforts.Incorporating On-Demand Delivery into their services makes the business as a customer – centric and environmentally conscious brand and also streamlines delivery operations for better efficiency and reduced costs. It’s a total win for the environment, costumers, and the company.

Eco-driving

Eco-driving is about emphasize fuel efficiency and minimize the environmental footprint of driving. It is relevant for all drives, whether they are operating long-distance trucks or commuting daily. This approach relies on several simple impactful techniques. By adopting eco-driving, transport companies save on fuel costs and contribute to a greener planet. There are plenty methods to follow:

Smooth Operations: This method is about avoiding rapid starts and stops. Instead, focus on accelerating smoothly and braking softly. It helps save on fuel while also diminishing the wear on the vehicle.

Maintaining Optimal Speed: Drive at a moderate speed. Excessive speed consumes more fuel. By maintaining an optimal speed driver can significantly enhance vehicle’s fuel efficiency.

Tire Pressure Maintenance: Keeping ties properly inflated is a small but critical aspect of eco- driving. Under-inflated tire can lead to increased fuel consumption due to higher rolling resistance.

Efficient Route Planning: Before start driving, Drivers should learn planning their route to avoid heavy traffic and reduce travel distance. Utilizing GPS and traffic apps can help identify the quickest routes and avoid congestion.

Regular Vehicle Maintenace: A well-maintained vehicle runs more efficiently and emits fewer pollutants. Regular check and servicing can prevent larger issues down the line and ensure vehicle is running as cleanly as possible.

Exploring Alternative Fuel and Vehicles: Courier business’s have to consider the use of vehicles that run on alternative fuels or even electric vehicles. These options can dramatically reduce carbon footprint.

By integrating this kind of eco-driving practises into their daily driving habits, courier companies will not only contribute to environmental preservation but also have a more cos-effective and safer driving experience.

Right turns as an eco-driving method

In connection with eco-driving, courier companies have started adopting a method that involves choosing routes with right turns instead of left turns. The reason behind this method is that right turns, in countries where traffic drives on the right side of the road, are safer and more efficient. This is because right turns typically avoid crossing paths with oncoming traffic, which significantly reduces the risk of collisions and decreases waiting time at traffic lights. This strategic choice improves the smoothness and speed of the delivery route, leading to a notable reduction in fuel consumption and, consequently, lower CO2 emissions.

Moreover, avoiding left turns and preferring right turns also helps reduce traffic congestion, as it keeps traffic flow smoother and more continuous. This not contributes to faster delivery times and enhances the overall safety of the courier drivers and the general public. By integrating such strategies into their route planning, courier companies can achieve a more efficient distribution process, which is crucial for meeting delivery deadlines and maintaining high levels of customer satisfaction. This strategy, already adopted by courier companies, is part of broader efforts to promote greener and more sustainable distribution practices within the logistics sector. It exemplifies how thoughtful route planning and eco-driving techniques can have a positive impact on the environment while improving operational efficiency.

Cargo bikes

Cargo bikes are emerging as a highly effective solution for courier companies aiming to adopt greener practices. Their popularity in the logistics industry is growing due to their significant environmental benefits and operational efficiency, particularly in urban settings. Cargo bikes excel in making short-distance deliveries faster than traditional vehicles by manoeuvring through narrow city spaces with ease. Unlike cars, they can bypass traffic jams by using bike lanes, parks, and other shortcuts that aren’t accessible to larger vehicles. This not only accelerates the delivery times but also greatly reduces emissions and noise pollution. Furthermore, cargo bikes eliminate the time and hassle associated with finding parking, which is often a significant challenge in busy city areas. By incorporating cargo bikes into their delivery fleet, courier companies can enhance their efficiency, contribute to reducing urban congestion, and support a cleaner, quieter urban environment. This sustainable approach to delivery aligns well with increasing environmental consciousness and the push for more eco-friendly urban planning and transport solutions.

Cargo bikes are game changers when it comes to delivering goods around town. Let’s dive into what makes them so special:

  • Agility and Speed: Their compact size allows for swift navigation through congested streets and easier parking near delivery destinations.
  • Eco-friendly: They are powered electrically, resulting in minimal noise and no direct emissions.
  • Cost-Effective: Lower acquisition and maintenance costs compared to traditional delivery vans.

Using these eco-friendly vehicles as a delivery method, is seriously a way to cut down on pollution and make last-mile deliveries smarter.

Collaboration with other delivery partners

Collaborating with logistics partners is a smart way for business’s focused on transport operations to minimize their environmental impact and enhance operational efficiency. This type of collaboration enables the sharing of transport resources, leading to an eco-friendlier approach to the movement of packages.

Key Strategies for Eco-Friendly Transport Operations:

  • Resource Sharing: In the transportation industry, businesses can collaborate to share transport resources and capabilities, which effectively reduces the number of necessary travel routes. This strategy not only minimizes fuel consumption but also cuts down on emissions, contributing to environmental sustainability goals. At the same time, it preserves the efficiency of the supply chain by optimizing the use of available resources. This approach not only helps in cost savings but also promotes a more eco-friendly logistics operation.

 

  • Co-landing Shipments: This Strategy involves different companies working together to ensure that their vehicles are fully loaded with combined shipments. By maximizing vehicle capacity reduces the total number of trips required, which cuts down on emissions and operational costs. Also, companies can enhance their greening efforts by merging their transport routes. Sharing routes allows for the delivery of goods to the same area with minimized trips, thereby conserving fuel and lowering greenhouse gas emissions.

 

All these strategies lead courier companies to minimize trips and optimize route planning and thereafter decreasing the amount of CO2 and other pollutants released into the atmosphere. Also, shared use of transport resources ensures a more efficient logistic process, reducing the demand for additional vehicle and thus conserving energy and materials.

 

 

Quizz: Module C - Topic 2

1 / 10

Collaboration with delivery partners does not affect environmental impact

2 / 10

Eco-driving includes techniques such as smooth driving and proper tire inflation to save fuel.

3 / 10

On-Demand Delivery allows customers to choose the delivery time and location.

4 / 10

Electric vehicles (EVs) help reduce urban pollution.

5 / 10

AI can be used to optimize delivery routes by considering real-time traffic conditions.

6 / 10

What does "right turn routing" help to achieve in delivery logistics?

7 / 10

What is a key advantage of cargo bikes in urban deliveries?

8 / 10

What is one benefit of using drones for delivery?

9 / 10

Which of the following transport methods can couriers use to reduce pollution and traffic?

10 / 10

What is the purpose of batching orders in delivery services?

Your score is

The average score is 30%

0%

 

7.2 Greening courier/postal/delivery services: Facilities and non-transport operations

Module   C. Operation 
Topic   7.2 Greening courier/postal/delivery services: Facilities and non-transport operations 
Aim  
  • Presentation of different methods and approaches to achieve the greening of courier/postal/delivery facilities and non-transport operations.  
  • Analysis of potential impacts on the effectiveness, efficiency and sustainability of facilities and non-transport operations by different methods. 
Learning outcomes  
  • In depth knowledge of an array of alternatives for the greening of facilities and non-transport operations.  
  • Understanding of practical issues and concerns for the greening of facilities and non-transport operations. 

Transport companies are increasingly striving to become environmentally friendly. Below, we will discuss several methods aimed at this purpose that pertain to all the functions and services of such a company, except for the last-mile delivery.

Green buildings

 In the transport sectors, a good solution to make this process more environmentally friendly would be the use of green buildings. These types of buildings are designed to use energy more efficiently, which is a significant advantage for logistic centres in these industries. Features like good insulation, solar panels, and energy-saving lights can significantly lower the energy costs for maintaining large distribution centres. Additionally, features like living walls and green roofs can reduce the heat in cities, leading to a cooler indoor environment that cuts down on air conditioning use and saves energy.

Another requirement for green buildings is that they are entirely constructed from non-toxic and sustainable materials. This, besides being environmentally friendly, is also worker friendly. Also, green buildings typically maximize natural lighting and strive for good air quality. All these factors can motivate workers and consequently make their work more efficient.

Additionally, green buildings can be designed with dedicated spaces for recycling and waste management, which is undoubtedly a useful benefit for courier, postal and delivery businesses. Green buildings can incorporate systems designed to collect and reuse water. This feature is beneficial for businesses that maintain vehicle fleets, such as courier and delivery companies, because it enables them to wash and maintain vehicles in a more sustainable way. Reusing water reduces the overall water consumption and helps in managing resources more efficiently. All the above features can also serve as a way to attract customers who are interested in companies that operate in an environmentally friendly manner.Top of Form

Overall, by using green building, courier, delivery, and postal businesses reduce their impact to the environment and their energy footprint, lower their utility costs, becoming more efficient and also create a healthier workplace for employees.

Eco-packaging

In the industry of courier and delivery businesses, eco – friendly packaging is becoming a more and more popular strategic, due to environmental sustainability and also costumer satisfaction. As the awareness of the environmental impact grows, more companies are recognizing the need to adopt sustainable packaging solutions.

Eco -friendly packaging involves using material and also practices that reduce the ecological footprint during the products’ lifecycle. This strategic includes using biodegradable, recyclable and reusable materials. That kind of materials are bamboo, recycled cardboard, and organic textiles which are designed to minimize waste and greenhouse emissions. For example, instead of traditional bubble wrap companies use biodegradable packing peanuts made from starch or corrugated cardboard wraps. The previous options are both effective and environmentally friendly.

Eco-friendly packaging not only reduces environmental impact but also enhances the brand image and potentially increases customer trust. Many customers now base their purchasing decisions on the environmental impact of their choices.

In many countries, using recyclable or sustainable materials can lead to cost reductions due to tax incentives. Furthermore, sustainable packaging involves more than just the materials used, it also concerns how products are packaged. Excessive wrapping is unnecessary, even for fragile items, as long as proper proportions are maintained for each product. Packaging should be adaptable to fit the size of each product to reduce the overall weight and volume, which can decrease transportation costs at later stages. It is also crucial for companies to manage the packaging process efficiently when multiple products are shipped to the same customer, ensuring that products are packed optimally to avoid unnecessary packaging.

recycled delivery bag

To sum up, as the demand for sustainable practices continues to grow, courier and delivery businesses have a significant opportunity to lead the way in adopting eco-friendly packaging solutions. Not only does this approach reduce environmental impact, but it also offers economic benefits through cost savings on materials and compliance with environmental regulations, while simultaneously enhancing customer satisfaction and brand loyalty. Sustainable packaging is not just a trend but a practical strategy that can drive long-term success in the competitive courier and delivery industry.

Heating and cooling system management

As courier companies try becoming more environmentally friendly, one key area is focusing on their heating and cooling system. The utilization of advanced technology in these systems can reduce energy use, lower costs, and cut down pollution.

One effective method is using high efficiency HVAC (heating, ventilation and air conditioning) system that are controlled by smart systems like Model Predictive Control (MPC). These systems are smart because they can adjust how they operate based on what is happening inside the building and the weather outside. This means that they use energy only when needed, which saves a lot of power and reduces costs.

By upgrading to these smart HVAC systems, courier companies can not only save money but also help the environment by using less energy and creating fewer emissions. This makes them more appealing to customers who care about the planet and helps them meet stricter environmental rules. Overall, investing in green heating and cooling systems is a smart move for modern courier businesses.

Green Procurement

In the transportation industry, the utilization of green procurement strategies is becoming indispensable. These practices help courier, delivery and postal companies meet international standards for sustainability and reduce their environmental impact.

There are a lot of different ways for courier companies to use green procurement.

  • Setting standards for suppliers and contractors.

Courier companies can set rules that their suppliers and contractors must follow environmental and social standards. This includes making sure they do not pollute, respect workers’ rights and companies may ask for some certifications for requirements like these.

  • Managing a sustainable fleet.

Companies can buy electric vehicles or vehicles that use les fuel or use cargo bikes when possible.

  • Eco-Friendly Packaging.

As mentioned before, adopting an eco-packaging strategy, helps companies reduce waste and their energy footprint.

  • Improving data monitoring and training.

It is important for courier companies to keep track of their environmental impacts and also train their staff and partners on how to maintain and improve sustainability practices.

  • Following laws and regulations

By following green procurement policies, companies can lead the way in setting sustainability standards in the industry.

Paperless operations

Paperless operations is one more solution for transport businesses to reduce their paper use by switching to digital processes. In the past, these companies needed paper documents for every part of the order to proof the of delivery. However, with the advent of digital technology, these companies can now implement electronic proof of delivery systems. These systems utilize electronic signatures and photo proof, eliminating the need for physical documents.This method reduces the amount of paper used by and also offers a secure of delivery documentations.

Top 20 Reasons to go paperless
Top 20 Reasons to go paperless | Quixy (https://quixy.com/blog/top-20-reasons-to-go-paperless/)

The use of digital tools extends beyond just electronic receipts. Advanced logistics software can manage orders, track deliveries in real time, and maintain digital records, all of which contribute to a significant reduction in paper use. As the logistics and delivery industry continues to evolve, embracing paperless operations offers a dual benefit of improving environmental sustainability and boosting operational efficiency.

Educate costumers

Educating costumers on eco-friendly practices appears to be a very effective strategy for a company.

  • Simplified information: Provide customers with straightforward, digestible information about eco-friendly delivery options such as consolidated or scheduled deliveries to reduce trips and carbon emissions.
  • Success stories and data: Share testimonials, success stories, and quantitative data highlighting the positive environmental impacts of choosing sustainable delivery methods.
  • Marketing and communication:  Share messages about sustainability in marketing materials and social media content to raise awareness and demonstrate the company’s commitment to the environment.
  • Incentives for sustainable choices: Companies can offer incentive for customers who choose eco-friendly delivery options or use reusable options or use sustainable packages to encourage sustainable behaviours.

Teleworking

Teleworking can offer significant environmental benefits for transport companies by allowing employees to work from home. This shift reduces their daily commuting, which directly decreases greenhouse gas emissions and alleviates traffic congestion. The environmental advantages of teleworking are clear and impactful, particularly for reducing carbon footprints associated with daily commutes.

Beyond emission reductions, teleworking significantly reduces the need for large office spaces, which are typically high consumers of energy due to heating, cooling, and lighting demands. By adopting a teleworking strategy, companies can downsize their physical office space requirements, leading to reduced energy consumption and lower operational costs. This downsizing of office space is cost-effective but also environmentally beneficial, aligning with sustainable practices that many modern businesses strive to implement.

Transport companies can particularly benefit from teleworking by allowing non-delivery roles such as customer service, scheduling, and operations management to operate remotely. This flexibility can improve employee satisfaction and retention while maintaining efficiency. Additionally, teleworking can enhance a company’s brand image by showcasing its commitment to sustainable practices. This can attract environmentally conscious consumers and businesses interested in forming partnerships with green-oriented companies.

Moreover, teleworking facilitates a better work-life balance, reducing stress and improving job satisfaction among employees. This can lead to increased productivity and a happier workforce. The adoption of teleworking can also position a company as a forward-thinking, environmentally responsible organization, which is increasingly important to modern consumers and potential business partners.

In conclusion, telecommuting presents a crucial opportunity for courier companies to enhance their environmental sustainability and optimize operational efficiency. By embracing teleworking, courier companies contribute to reducing environmental impacts and building a modern, flexible, and resilient business. This approach allows them to adapt to new challenges and meet evolving expectations in a rapidly changing global landscape, while also appealing to a broader base of eco-aware customers and partners. The adoption of teleworking is not just a logistical change but a strategic move towards sustainability and enhanced corporate responsibility.

Recycling and upcycling

Recycling and upcycling are essential practices that can significantly improve the environmental impact for transport companies. By implementing comprehensive recycling programs, these companies can effectively manage waste generated from their operations, including packaging materials and office waste. Setting up dedicated recycling bins at their facilities and encouraging active participation from employees and clients ensures the proper segregation and recycling of materials such as paper, plastics, and metals.

Furthermore, transport companies can enhance their environmental friendliness by utilizing recycled materials. For example, using packaging made from recycled materials can drastically reduce the environmental footprint of their courier operations. They could opt for boxes and fillers crafted from recycled substances. Additionally, they can venture into upcycling non-recyclable materials. For instance, damaged packaging materials can be creatively transformed into office supplies or decorative items, enhancing the workspace while reducing waste. This approach not only mitigates waste generation but also adds value to materials that would otherwise be discarded, demonstrating a commitment to environmental sustainability and innovative resource management. By adopting these practices, transport companies can significantly contribute to sustainability and set a positive example in the industry.

recycling and upcycling symbols

Micro hubs

The implementation of micro-hubs in historic city centres can become a unique opportunity for transport companies to reduce their costs and their carbon footprint. By situating these micro-hubs in easily accessible areas close to their final delivery destinations, such as residential areas or office complexes, courier companies can drastically reduce the distance required for last-mile deliveries. This reduction decreases traffic congestion and vehicle emissions and enhances the efficiency of the delivery process.

Micro-hubs usually are smaller than traditional warehouses and they work well in crowded cities without standing out too much.  For customers, micro-hubs improve access and convenience, which is vital in the fast-expanding e-commerce industry. Allowing customers to track their packages and choose convenient pickup times enhances their experience and encourages eco-friendly behaviours.

Strategically placed micro-hubs can also bring new life to vacant and underutilized buildings, helping to redevelop these areas and contribute to the urban economy without new construction. This approach helps preserve the character of historic city centres while utilizing existing resources efficiently, supporting sustainable development goals.

In summary, incorporating micro-hubs into courier companies’ business models offers a sustainable way forward that supports broader environmental aims. By tackling the logistical challenges of urban deliveries and leveraging the benefits of micro-hubs, courier companies can significantly boost their role in sustainable urban development while improving operational efficiency and customer satisfaction. This strategy not only helps green courier services but also shapes the future of environmentally friendly logistics in urban settings.

 

Quizz: Module C - Topic 3

1 / 10

Micro-hubs don not help reduce the distance required for last-mile deliveries:

2 / 10

Teleworking reduces greenhouse gas emissions by decreasing daily commuting:

3 / 10

Paperless operations can be implemented using electronic proof of delivery systems:

4 / 10

Using smart HVAC systems can help reduce energy consumption in courier businesses:

5 / 10

Solar panels and energy-saving lights are features commonly found in green buildings:

6 / 10

What is one way recycling and upcycling can benefit transport companies?

7 / 10

Which method can transport companies use to encourage customers to adopt eco-friendly delivery options?

8 / 10

What is a significant benefit of green procurement for courier companies?

9 / 10

What type of materials are typically used in eco-friendly packaging?

10 / 10

What type of building is designed to use energy more efficiently and is beneficial for logistics centers?

Your score is

The average score is 0%

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7.3 Learning by example #3. Exchange of good practice

Module   C. Operation 
Topic   7.3 Learning by example#3. Exchange of good practice on greening facilities and non-transport operations 
Aim  
  • Based on the content of 7.1 and 7.2, provision of examples from the international practice on greening facilities and operations in the sector of urban logistics with focus on courier/postal/delivery companies.  
  • Discussion on the effectiveness and adaptability of examples  
Learning outcomes  
  • Critical analysis of current practice of greening transport and non-transport operations and facilities of courier/postal/delivery services. 

 

DHL

DHL, a leader in global logistics, has adopted a comprehensive approach to enhance its environmental sustainability across various operations. One of the key strategies includes optimizing recipient services. By establishing preferred drop-off points and deploying Packstations, DHL streamlines delivery efficiency and significantly cuts down on carbon emissions associated with repeated delivery attempts. These stations facilitate the handling of multiple parcels and returns in one go, further supported by digital delivery notifications that promote a paperless and more efficient process.

Furthermore, DHL actively engages in both carbon offsetting and insetting to manage and reduce its carbon footprint. Through carbon offsetting, the company invests in external environmental projects such as reforestation and renewable energy projects, which compensate for the emissions generated by their operations. On the other hand, carbon insetting involves initiatives within the company’s own supply chain, such as planting trees near operational sites or sourcing local produce to minimize emissions from transportation.

The company also focuses on sustainable packaging solutions by advising businesses on how to optimize their packaging practices. This includes the use of right-sized boxes and environmentally friendly materials like compostable bags and recycled cardboard, which not only reduce waste but also lower shipping costs. The eco-friendly packaging methods also offer marketing advantages by aligning with the growing consumer preference for eco-friendly products.

Collaboration plays a crucial role in DHL’s strategy to achieve carbon neutrality. The company partners with major corporations such as Volvo and Shell to develop solutions like sustainable aviation fuels, electric vehicles for last-mile delivery, and solar-powered warehouses. These collaborations are instrumental in pushing the envelope for what’s technologically feasible in reducing greenhouse gas emissions.

Moreover, DHL utilizes advanced supply chain analytics to improve its operational efficiency. This includes deploying inventory management software and climate impact tools that help in forecasting demand, minimizing overstocking, and analysing emissions throughout the supply chain. These tools enhance DHL’s operational decisions and support their clients in choosing the most sustainable logistics options available.

DHL’s integrated sustainability initiatives showcase how courier companies can leverage innovative methods and collaborations to significantly reduce their environmental impact while improving business efficiency and customer satisfaction. This holistic approach underlines the potential for the courier and logistics industry to lead by example in the pursuit of a more sustainable future.

UPS

UPS, a leading player in the global logistics industry, has implemented a series of sustainability initiatives that align with modern environmental standards and aim to significantly reduce its ecological footprint.

Alternative Fuel Vehicles: UPS is trying to make a diverse fleet of alternative fuel vehicles, including electric, hybrid, and natural gas-powered trucks. This strategic move is part of UPS’s commitment to decrease its reliance on traditional fossil fuels, thereby reducing greenhouse gas emissions and mitigating air pollution.

Route Optimization Technology: By employing a smart route optimization software, UPS enhances the efficiency of its delivery operations. This technology allows for the planning of the most efficient delivery routes, minimizing drive times and fuel consumption, which in turn reduces the company’s environmental impact.

Carbon Offset Programs: UPS offers innovative carbon offset programs to its customers, enabling them to offset the emissions generated by their shipments. This initiative supports various environmental projects, such as reforestation efforts and the development of renewable energy, which contribute to the reduction of carbon footprints on a global scale.

Sustainable Packaging Solutions: UPS works with companies to create and use sustainable packaging solutions. This helps reduce waste from packaging and uses recyclable materials, which lessens the environmental effects of shipping.

Research and Innovation in Sustainability: UPS is dedicated to making ongoing improvements and invests in research and development to find and use advanced solutions for sustainable logistics. This involves looking into new methods like drone deliveries, electric bicycles, and creating environmentally friendly last-mile delivery hubs. These innovations help make logistics operations more efficient and reduce their environmental footprint.

Top of Form

Overall, UPS’s strong commitment to sustainability shows its active involvement in eco-friendly logistics and taking responsibility for the environment. Through its diverse initiatives, UPS enhances its operational efficiency and helps its customers and the community adopt more sustainable practices. This commitment establishes UPS as a forward-thinking leader dedicated to promoting a greener future in the logistics industry.

FedEx

FedEx, a leading global delivery company, is actively working to become more eco-friendly by focusing on various sustainable practices in its operations.

FedEx has added many hybrid and electric vehicles to its delivery fleet. These vehicles produce fewer pollutants than traditional gasoline vehicles, helping to reduce the company’s environmental impact and support global climate change efforts.

The company promotes the use of recyclable materials for packaging and works with customers to use less packaging. This not only reduces waste but also teaches customers about the benefits of using sustainable materials. FedEx also, pays attention to the right size of the packaging, because larger boxes mean excessive cushioning material and more costs due to more delivery routes.

FedEx is working hard to become carbon neutral by 2040. They have committed $100 million to start the Yale Centre for Natural Carbon Capture, which will focus on finding ways to remove and store extra carbon from the air. They are also changing their delivery trucks to electric vehicles to reduce emissions. Additionally, FedEx is working on improving their aircraft fuel use through their FedEx® Fuel Sense programs and investing in alternative fuels to lower emissions from planes and vehicles. They are also making their buildings more energy-efficient and using more renewable energy. To help customers make eco-friendlier shipping choices, FedEx provides tools like FedEx® Sustainability Insights to track and reduce shipping emissions, and they encourage the use of reusable FedEx® packaging. With these steps, FedEx is not only improving how they operate but also leading in making the shipping industry more sustainable.

FedEx has implemented a centralized energy management system across over 1,500 office stores, enhancing energy efficiency and reducing carbon emissions. This system adjusts temperatures based on occupancy, monitors HVAC performance, and detects energy-saving opportunities, effectively saving over 22 million kWh of electricity in 2019 alone. This setup allows FedEx to remotely control and monitor HVAC systems, streamlining maintenance and operational decisions for equipment repairs or replacements. This proactive maintenance reduces energy consumption and operational costs while improving the efficiency and comfort of store environments. Overall, these measures reflect FedEx’s commitment to sustainability, aligning with customer values on environmental responsibility and enhancing the efficiency of their building operations. Top of Form

FedEx is enhancing its environmental and operational efficiency with several innovative initiatives. By incorporating electric carts for urban deliveries and advanced automation, FedEx optimizes package handling and reduces emissions. Technologies like the Coros system leverage machine learning to streamline logistics, increasing delivery accuracy and efficiency. Additionally, FedEx employs AI to improve route optimization and reduce fuel consumption. Sensor-based technologies like SenseAware ID offer precise real-time tracking, improving logistical efficiency. These efforts show FedEx’s commitment to sustainability and innovation in the logistics industry.

These efforts show FedEx’s commitment to improving its environmental impact and leading the way in sustainable practices in the logistics industry.

DPDgroup

DPDgroup is a major parcel delivery company in Europe which is working hard to be more environmentally friendly. They’ve recently reached a big goal by opening their 100,000th service point across Europe. This achievement shows their commitment to reducing carbon emissions and promoting green delivery options.

By encouraging customers to pick up their parcels at convenient locations, DPDgroup reduces the need for door-to-door deliveries, which usually involve more driving and more emissions. Currently, almost half of DPD’s deliveries go to these pickup points, showing a big shift towards more sustainable delivery methods.

DPDgroup collaborates with local businesses like Żabka in Poland and the Post Office in the UK to establish service points and lockers. This strategy makes deliveries convenient, supports local economies and reduces the environmental impact of deliveries. For example, in the Netherlands, their network includes over 1,850 points, with plans to expand to 2,500 by 2024, enhancing their eco-friendly delivery options. Regionally, pickup preferences vary, with 25% of Dutch online shoppers favouring service points, while 83% in the Baltic states prefer lockers. This adaptation to regional preferences helps DPDgroup manage logistics more efficiently, reducing unnecessary travel and lowering their carbon footprint.

Overall, expanding their service point and locker network is key to DPDgroup’s strategy for enhancing environmental sustainability. By increasing these points across Europe, they not only meet customer demands for convenience but also contribute to reducing transport emissions, making their service more sustainable.

PostNord

PostNord is committed to transform its operations to be more environmentally friendly, with a ambitious goal to stop using fossil fuels in their transportation by 2030Top of Form. This initiative is part of a broader strategy to promote sustainability within the logistics sector. The company plans to achieve this goal by significantly cutting down on air transport and increasingly incorporating renewable fuels and electric vehicles into their fleet. PostNord is also investing heavily in advanced technology and innovations. This includes enhancing the energy efficiency of their delivery processes and integrating state-of-the-art logistical solutions that minimize environmental impact. By updating their vehicle fleet to electric models and using biofuels, they aim to reduce the carbon emissions associated with their delivery networks significantly.

Moreover, PostNord’s commitment extends beyond their immediate operations. They are engaging with partners and stakeholders to foster a broader shift towards green logistics practices across the industry. This includes working with suppliers and customers to develop and implement sustainable practices that align with their environmental goals.

PostNord also emphasizes the importance of transparency and accountability in their sustainability journey. They are proactive in communicating their progress and challenges, ensuring that their stakeholders are informed and engaged. This open dialogue supports their goal to not only improve their own operations but also to inspire and lead the industry towards a more sustainable future.

In essence, PostNord is not just focusing on reducing their environmental footprint; they are setting a new standard for what it means to operate sustainably in the logistics field. By 2030, they aim to be a leading example of how a major logistics company can operate completely fossil-free, influencing the entire supply chain from end to end to adopt more environmentally conscious practices.